Description
In Session 1, you will explore:
- The identity shift that accompanies the move into leadership
- What a team needs from its leader
- The importance of trust and relationship-building
- How to establish a productive relationship with a line manager
- The leader’s role in supporting the development of others
In Session 2, you will explore:
- How teams evolve and why team behaviour can change
- How to involve a team in developing a shared vision
- Foundational approaches to delegation, meetings and communication
- The importance of clear expectations
- How to respond constructively to mistakes, missteps and minor concerns, particularly for leaders who prefer to avoid conflict
